Privacy Policy
Last Updated: March 5, 2026
Lichu Network Technology Co., Ltd. (hereinafter referred to as "Lichu Network", "we", "us" or "our") is a limited‑liability company engaged in information transmission, software and information technology services, with its registered address in Tianhe District. We focus on the research, development and distribution of application products, and are committed to delivering high‑quality software and service experiences for users worldwide.
This Privacy Policy applies to all mobile applications published by us (hereinafter referred to as "the Application" or "our Applications") that you download, install and use via the Apple App Store and other legitimate application distribution platforms. This policy describes how we collect, use, store, disclose and protect your personal information, as well as your rights and choices with respect to your personal data.
By accessing, downloading or using our Application, you acknowledge that you have read, understood and agree to all terms and practices described in this policy.
1. Information We Collect
We only collect personal information that is necessary to provide services, optimize user experience and comply with legal obligations. The information collected falls into the following categories:
1.1 Information You Provide Voluntarily
When you use our Application, you may voluntarily provide personal information to us in the following scenarios:
- Account Registration: When you register for an Application account, bind third‑party platform accounts or create a user profile, you may be required to provide your email address, username or mobile phone number.
- Customer Support and Feedback: When you contact our customer‑service team for assistance, submit problem reports or feedback suggestions, we collect the contact information you provide (such as your email address) and the content of your communications with us.
- Subscription and Payments: When you purchase subscription services, unlock premium features or make other in‑app purchases, we record your transaction information, including purchase records, subscription status and transaction time. Please note that payment processing is performed by third‑party payment platforms (e.g., Apple App Store). We do not directly collect your bank card number, payment password or any complete payment‑account information.
1.2 Automatically‑Collected Information
While you use our Application, the system may automatically collect the following technical information:
- Device Information: device model, operating‑system version, unique device identifiers (such as advertising identifiers IDFA and IDFV), screen resolution and language settings.
- Usage Data: in‑app behavioral data (e.g., frequency of feature use, page‑access paths, operation duration), crash logs and performance data.
- Network Information: IP address, network type and connection status.
Such information is used to analyze application operating status, optimize user experience, troubleshoot technical issues and improve service quality, and cannot be used to identify your personal identity on its own.
1.3 Sensitive Personal Information
Unless necessary for service provision and with your explicit consent, we will not actively collect your sensitive personal information such as race, political opinions, religious beliefs, health status and biometric data.
2. How We Use Your Information
We collect and use your personal information only for the following legitimate purposes, and will not use it beyond the stated scope without your consent:
| Usage Scenarios | Specific Description |
|---|---|
| Service Provision | Create and manage your Application account, process subscription purchases and premium feature unlocks, and provide you with full access to the Application’s functionalities. |
| Experience Optimization | Analyze in-app usage and behavioral data to improve feature design, interface layout, and operational workflows, thereby enhancing your overall user experience. |
| Technical Maintenance | Monitor the Application’s operational status, promptly identify and resolve crashes, errors, and performance issues, and ensure stable and reliable service. |
| Customer Service | Respond to your inquiries and complaints, process your feedback, and provide necessary technical assistance and support. |
| Security Protection | Detect and prevent fraudulent activities, unauthorized account access, and other unlawful or abusive activities, helping maintain a secure Application environment. |
| Legal Compliance | Comply with applicable laws and regulations, court orders, legal processes, and requirements from competent regulatory authorities. |
3. Sharing, Transfer and Disclosure of Your Information
3.1 Disclosure Required by Laws and Regulations
We may lawfully disclose your personal information under the following circumstances:
- In response to laws and regulations, court orders or requirements from regulatory authorities;
- When necessary to safeguard national security, public security or other major public interests;
- To prevent fraud and protect our legitimate rights and interests or those of the public from serious harm.
3.2 Business Transfer
In the event of a business reorganization of Lichu Network such as a merger, acquisition or asset transfer, your personal information may be transferred as part of the assets to the successor entity. We will notify you in advance via in‑app announcements, official‑website notices or emails, and ensure that the successor entity continues to abide by this Privacy Policy.
3.3 Anonymized Data
We may anonymize collected information so that it can no longer identify a specific individual. Anonymized data may be used for data analysis, market research and product optimization, and may be shared with third parties.
4. Supplementary Terms for Subscriptions and Payments
Some of our Applications include auto‑renewable subscription services (hereinafter referred to as "Subscriptions"). Supplementary provisions regarding data processing for subscriptions are set out below:
- When you purchase a subscription, we only record your subscription status, purchase time, subscription type and validity period to verify your membership status and grant you corresponding membership benefits.
- Your payment information (such as credit‑card number and payment password) is neither collected nor stored by us. All payments are completed via the Apple App Store, and relevant payment data is governed by that platform’s privacy policy.
- You may check your subscription status, renewal date and cancel your subscription at any time via iPhone: Settings → Apple ID → Subscriptions. After cancellation, you may continue to enjoy membership benefits for the current subscription period, and auto‑renewal will cease upon expiry.
- If you have any questions regarding subscriptions or payments, please feel free to contact us via the contact details set out at the end of this document.
5. Your Rights
Under applicable laws and regulations, you are entitled to the following rights in respect of your personal information:
| Right | Description |
|---|---|
| Right of Access | You have the right to request a copy of your personal information from us and to know what data we have processed and its purposes. |
| Right of Rectification | If your personal information is inaccurate or incomplete, you have the right to request us to rectify or supplement it. |
| Right of Erasure | You have the right to request us to delete your personal information where the purposes for collection have been fulfilled, you withdraw your consent, or as otherwise required by law. |
| Right to Withdraw Consent | You may withdraw your consent to our collection and use of your personal information at any time. Upon withdrawal, we will cease relevant processing activities (without affecting the validity of processing carried out based on consent prior to withdrawal). |
| Right to Data Portability | Where applicable, you have the right to request us to provide your personal information to you in a structured, commonly-used and machine-readable format. |
| Right to Account Cancellation | You have the right to request cancellation of your Application account. After cancellation, we will delete or anonymize your personal information (unless otherwise required by laws and regulations). |
To exercise the above rights, please contact us via the contact information provided at the end of this document. We will verify your identity and respond within 15 working days.
6. Information Storage and Security
6.1 Storage Location and Retention Period
Your personal information will be stored within the People’s Republic of China or in other countries and regions where necessary for service delivery. We retain your personal information for the shortest period necessary to achieve the purposes stated in this policy; the specific retention period varies by data type and business scenario:
- Account Information: Retained from your last use of the Application until you actively cancel your account.
- Transaction Records: Retention periods may be longer than for other types of data in compliance with tax and financial regulatory requirements.
- Device Information and Usage Data: Generally retained for the period during which you use the Application plus a reasonable subsequent period.
Upon expiry of the retention period, we will securely delete or anonymize your personal information.
6.2 Security Measures
We adopt industry‑standard technical and administrative measures to protect your personal information against unauthorized access, use, modification or disclosure, including but not limited to:
- Encrypted protocols for data transmission (e.g., TLS);
- Encrypted protection for stored sensitive information;
- Strict access control and permission management;
- Regular security audits and vulnerability scanning;
- Data‑protection and privacy‑security training for our employees.
Please note that the internet environment is not absolutely secure, and we cannot guarantee absolute information security. In the event of a data‑security incident, we will notify you and the relevant regulatory authorities in a timely manner in accordance with the law.
7. Minor Protection
Our Applications are intended for users aged 13 and above. We do not knowingly collect or solicit personal information from children under the age of 13.
If you are a parent or guardian of a child and believe that we may have collected personal information of your child, please contact us via the contact information below. We will delete the relevant data promptly upon verification.
8. Policy Updates
We may revise this Privacy Policy from time to time in response to changes in laws and regulations, business requirements or product updates. In the event of updates, we will notify you by:
- In‑app pop‑ups or announcements prompting you to review the revised policy;
- Publishing the revised version on our official website and updating the "Last Updated" date.
The updated policy shall take effect upon publication. We recommend that you review this policy periodically to stay informed of the latest privacy‑protection practices. Your continued use of our products and services constitutes your acknowledgment and acceptance of the updated policy.
9. Contact Us
If you have any questions, suggestions or complaints regarding this Privacy Policy or the processing of your personal information, please reach us via the following channels:
Company Name: Lichu Network Technology Co., Ltd. Contact Email: [email protected] Registered Address: Tianhe District, Guangzhou City
We will reply to your inquiries within 15 working days and endeavor to address your questions.
Lichu Network Technology Co., Ltd. reserves the right of final interpretation of this Privacy Policy.